Privacy Policy

1. Introduction

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Texas Pro AC & Heating LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website, phone, email, or in person. This Privacy Policy explains how we collect, use, protect, and disclose your information in accordance with Texas state laws, including but not limited to the Texas Business and Commerce Code § 521 (Identity Theft Enforcement and Protection Act).

This policy also applies to any marketing, design, or online service work performed by UNINVTD Media, the agency contracted to design, manage, or promote our website and marketing materials.

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2. Information We Collect

 

We may collect and process the following types of information:

 

2.1 Personal Information

 

• Full name

• Address (if voluntarily provided)

• Email address

• Phone number

• Service request details

• Payment information (secured via third-party payment processors)

 

2.2 Website Usage Information

 

• IP addresses

• Browser type and version

• Pages visited

• Time spent on pages

• Device and operating system

• Referral sources (if applicable)

 

2.3 Communications

 

• Customer service communications

• Contact form submissions

• Email inquiries

• Call logs when contacting our team directly

 

3. How We Use Your Information

 

We may use the information we collect to:

 

• Provide and schedule HVAC services.

• Communicate with you about your service requests.

• Send appointment confirmations, invoices, and payment receipts.

• Improve our website and user experience.

• Comply with legal obligations.

• Perform marketing or follow-up communications (only if you have opted in).

• Analyze customer interests to better target services.

 

UNINVTD Media may process data only as required to manage or improve website functionality, secure data storage, and facilitate marketing activities authorized by Texas Pro AC & Heating LLC.

 

 

4. Information Sharing and Disclosure

 

We do not sell or rent your personal information. However, we may share your information with:

 

• Trusted employees of Texas Pro AC & Heating LLC for operational purposes.

• Third-party service providers such as payment processors or scheduling platforms who agree to protect your information.

• UNINVTD Media, only for purposes of website management, marketing, and digital service delivery as contracted by us.

• Law enforcement or regulatory agencies, if required by law or to protect our legal interests.

 

5. Third-Party Services

 

Our website may include links or integrations with third-party platforms such as:

 

• FTL Finance for financing applications.

• Google Business Profile for map and review services.

• Embedded forms or widgets provided by UNINVTD Media.

 

We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.

 

6. Data Security

 

We take reasonable steps to secure your personal information, including:

 

• Secure website hosting.

• HTTPS encryption.

• Secure customer database access for authorized personnel only.

• Employee confidentiality and data handling procedures.

 

UNINVTD Media also agrees to follow industry best practices in securing all design, hosting, and customer information under their management.

 

7. Your Rights and Choices

 

You have the right to:

 

• Request a copy of the personal data we have about you.

• Request corrections to your data.

• Request that we delete your data, subject to legal retention requirements.

• Opt out of receiving marketing communications at any time.

 

To exercise any of these rights, please contact us at texasprocontracting@gmail.com or call (936) 689-5731.

 

8. Cookies and Tracking Technologies

 

We may use cookies or similar tracking tools to:

 

• Improve website functionality.

• Analyze site usage.

• Personalize your experience.

 

You may adjust your browser settings to disable cookies if you prefer not to share this information.

 

9. Children’s Privacy

 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without verified parental consent.

 

10. Policy Updates

 

We reserve the right to update this Privacy Policy as needed. Updates will be posted on our website with a new effective date. Continued use of our services indicates acceptance of the revised policy.

 

11. Contact Information

 

If you have any questions about this Privacy Policy or our data handling practices, please contact:

 

Texas Pro AC & Heating LLC

Owner: Trenton Baxley

Email: TexasProContracting@gmail.com

Phone: (936) 689-5731

 

 

 

12. UNINVTD Media Contact

 

If you have concerns related to the website, digital marketing, or data processed by UNINVTD Media on behalf of Texas Pro AC & Heating LLC, please contact:

 

UNINVTD Media

Email: Hello@uncrtv.com